Resume

Milos Giljen Resume

Learning & Development Experience

Senior Learning & Development Specialist

Mar 2023 – Present

Morrison & Foerster LLP, Los Angeles, CA

Developed over 200 multimedia E-Learning modules using Articulate 360, Camtasia, and Adobe Captivate, improving compliance training completion rates and leading cross-functional collaboration with leadership to design learner-centric training programs, applying GenAI and LMS (Canvas) tools to optimize workflows.
Apply adult learning principles to design training manuals and programs, effectively educating employees on the complexities of CLE accreditation and Bar admission processes.
Manage CLE compliance and Bar membership for over 1,000 attorneys, ensuring full adherence to legal education standards and accreditation requirements.
Collaborate with coordinators to plan, design, and accredit attorney training sessions, skills boot camps, and offsite learning initiatives, successfully advancing professional development for up to 90% of all attorneys.
Facilitate personalized learning consultations with attorneys, crafting tailored learning strategies which enable them to meet continuing education and compliance requirements effectively.

Learning & Development Coordinator

Sep 2021 – Feb 2023

Morrison & Foerster LLP, Los Angeles, CA

Coordinated and deployed internal talent development initiatives, including legal speaker series, and skills / leadership workshops, facilitating engaging learning experiences and creating constructive collaboration among practice groups.
Oversaw firm’s learning management system, spearheading the creation of hundreds of E-Learning modules and real-time virtual training webcasts.
Managed onboarding for new associates by overseeing development learning tracks and maintaining their memberships in external learning platforms.
Benchmarked department processes against industry standards, recommending actionable solutions for process improvements to L&D leadership.
Supported planning and execution of firm-wide events, contributing to professional development of attorneys from national and international offices.

Employee Operations Lead

Jan 2019-Jul 2020

Nikolaj Pharmaceuticals & J. Giljen Cosmetics, Novi Sad, Serbia

Designed and implemented impactful training programs while overseeing performance evaluation systems, fostering employee growth and measuring development outcomes effectively.
Crafted comprehensive E-learnings using Camtasia, Vyond, and Lectora, delivering impactful training experiences for employees.
Performed in-depth needs assessments to identify key areas for employee training and development, aligning professional development with organizational goals.
Spearheaded process improvements which fostered a progressive organizational culture and supported company growth.
Led exit interviews and analyzed feedback, refining operational processes and optimizing performance.

Public Health and Policy Experience

COVID-19 Testing Program Liaison

Sep 2020-June 2021

University of Chicago, Chicago, IL

Managed organization and administration of sensitive data for 200+ university students while ensuring confidentiality and strict compliance with data protection protocols.
Developed instructional materials and communication strategies to educate students on program guidelines and procedures, improving understanding and compliance.
Collaborated with leadership, resolving operational challenges and enhancing program performance, focusing on continuous improvement and stakeholder alignment.

Legal Intern

Jul 2018 -Sep 2018

Lawyer’s Committee for Human Rights (YUCOM), Belgrade, Serbia

Attended human rights forums visited by high-ranking Serbian and EU government officials.
Conducted comprehensive policy research on human rights violations and legal precedents in Serbia.
Authored a comprehensive research report and policy proposal detailing the erosion of the Belgrade Bar Association, offering actionable recommendations for legal reform and institutional integrity.
Contributed to the planning of public advocacy initiatives aimed at spotlighting critical human rights issues.

Organizing Intern

Oct 2017-Jan 2018

Amnesty International, Chicago, IL

Strategically liaised with human rights organizations to broaden membership base, thus fostering collaborative relationships and expanding Amnesty International’s outreach.
Contributed to the planning and execution of advocacy campaigns aimed at addressing systemic human rights violations and promoting social justice on a national scale.
Provided valuable support to field officers in planning the logistics and coordination of the Amnesty International General Meeting.

Education

Master of Arts in Learning, Design, and Technology

2024

Georgetown University, Washington, D.C.

Merit Scholarship

Master of Science in Public Policy & Governance

2017

University of Amsterdam, Amsterdam, Netherlands

Master Thesis: EU External Governance and Minority Rights Policy in the Republic of Serbia

Bachelor of Arts in Political Science and International Studies

2016

University of Michigan, Ann Arbor, Michigan

James B. Angell Scholar
University Honors
Jean Fairfax Scholarship

Certificates

E-Learning Instructional Design Certificate

2018

University of California (Irvine), Irvine, CA

Completed comprehensive training in creating engaging, learner-centered online courses using instructional design principles and advanced eLearning tools.

Human Resources Essentials Certificate

2018

Cornell University, Ithaca, NY

Gained foundational knowledge in core human resource functions, including talent management, employee relations, and organizational effectiveness, through comprehensive training.

Skills